Delete your Worknest account

Last updated 2026-10-04. This page is for the Worknest Business app (iPhone and Android), operated by Worknest Business. The full detail is in the privacy policy.

Delete it in the app

1. Open the Worknest Business app and sign in.
2. Go to Settings → Delete account.
3. Type DELETE to confirm.

One condition: an account cannot be deleted while paid orders are still open — someone has paid for food that has not been handed over. Hand them over, or cancel and refund them, and the deletion goes through. The app says how many are open.

Can’t open the app?

Write to founder@getworknest.com from the email address on the account and ask us to delete it. We reply within 30 days.

Deleted immediately

• The sign-in account and the user profile.
• Push tokens and notification settings.
• Team records, and the reservation of the phone number.
• The business’s own contact details — phone, email, address — erased from the company record.
• The storefront is unpublished at once and stops accepting orders.

Kept, and why

• Order records, including the customer details on them, because a receipt, refund or dispute may still be needed. Kept indefinitely today; we are reviewing a fixed term with counsel.
• An internal record that the business existed, with no personal contact details left on it.
• Records Stripe keeps under its own legal obligations, for the payment account.
• Our operational logs.
• What the app sent to Meta is kept by Meta under its own terms. We keep only a record of which setup steps were reported and when, with no contact details.

Backups: anything deleted can remain in a backup for up to 35 days before it ages out.

Customers

People who order from a business do not have accounts. To ask what we hold about you, to correct it, or to have it deleted, write to founder@getworknest.com; we reply within 30 days. Some records must be kept — a paid order’s receipt, for example — and we will say so if that applies.

Contact

Worknest Business — founder@getworknest.com